Frequently Asked Questions


We want you to enjoy Cape Grace Wines as much as we do so we are here to help.

How to Order


What Shipping Methods Are Available?

Cape Grace uses Australia Post to ship all wine ordered through our website unless otherwise requested. Should you wish to use an alternative carrier please contact us directly at the winery on 08 9755  5669 so that we can arrange dispatch.

How Long Will It Take To Get My Package

Cape Grace uses Australia Post to deliver our orders, they quote between seven and ten working days for delivery depending on the destination.

Who Should I Contact If I Have Any Questions?

Please contact us here at the winery on 08 9755 5669 should you have any queries regarding your consignment.

Should you wish to track your order simply use the freight consignment number and visit the Australia Post website to track your order.

Do You Ship Internationally?

We do ship internationally, however due to the numerous destinations and alcohol regulations please contact us with regards to arranging international shipping. We regularly ship to Singapore, Hong Kong, the United Kingdom and the USA.

How Can I Return A Product?

Good heavens!!! Why would you want to?

Just kidding, please call us on  08 9755 5669 to discuss returns, we are here to make you happy.

Gifting

Have a special someone you would like to send some of our beautiful wines to or perhaps a gift voucher? Let us know how we can be of assistance in looking after your special someone.

Have any questions we didn't answer?